Shu-Ling Li – FOH Placement first week at The Space Project
Posted on August 4, 2015 by Ihtezaz
Mon-Tues 29-30th June 2015
On Monday and Tuesday, I worked with Rachael, Sally and Becky. We were fortunate enough to have a handbook to work through; which Rachael had made to help show us the ropes. I was trained on how to create passes for clients such as the cast and crew for Mount Pleasant, and also had to ensure I confirmed permission to create new passes by calling our clients office to verify the names needed for each new pass. I was also trained on how to accept and log post correctly by ensuring I didn’t sign for damaged or incorrectly addressed parcels.
One of the highlights of the start of the week was being taken on a tour of the Houdini and Doyle set with Colin; whilst it was in the process of being built. In stage 1, I was able to see a Houdini hotel lobby being created with attention to every period feature of its time.
Wed 1st July 2015
With Rachael back at the Sharp project- we were left to put our training into practice. The daily end of shift updates sent out by the runners at the end of each day helped keep track of what was still outstanding from the previous day and what information needed to be cascaded to the next runner or receptionist. Ensuring these updates were sent out each night really helped maintain the flow of work from one person to the next and I felt with these updates, Becky, Sally and I worked well as a team. It was also reassuring that I was able to pick up existing tasks and complete them correctly the following day.
On Wednesday I also met Sue Woodward for the first time. It was great meeting her in person after only seeing photo in news articles. I spoke briefly with Sue about how I was finding the role before her meeting with Rose and Collin that day.
Thurs-Fri 2-3rd July 2015
On Thursday and Friday I worked with Lewis for the first time, he was sat working away on his Macbook and within minutes I discovered what a brilliant designer he was. He modestly explained that he was creating signs to be used for Sharp and Space to help clients navigate their way around the buildings. I was very interested in getting to know more about his creative genius and what software he uses to design with as my degree also used some of the same programs and I was eager to learn more about the techniques he knew which I could also adopt. During periods where I had finished logging visitor pass forms and no clients needed support, Lewis would show me how to use Flash- as design tool used to create motion and cartoons; which I had never used before. Below is a picture he and I worked on, to show a day in the life of a Sharp Futures intern.
Friday saw a casting for Houdini and Doyle with various actors and actresses arriving, this was quite exciting as there was a buzz in the reception with actors coming in and out with a various looks of apprehension, excitement, confidence and enthusiasm- something we could all relate to.
What I learnt:
- Organise post as soon as it arrives and note down as much detail as you can about each item on the post book log such as recipient and barcode, to ensure the client to receive their parcels as efficiently as possible and to minimise your workload throughout the day.
- How to use Flash with Lewis; which was a lot of fun and something I will be able to use in the future- from creating pictures for friends to simply developing my own software skills.
- Communication is key to ensuring the day runs smoothly- whether it be replying to an email to confirm you have received it or ensuring you take down relevant information from a telephone message.Challenges:
• The vast amount of post we receive throughout the day and ensuring these were all logged correctly in our manual filling system. Fortunately we had a good system of noting down what post we received on a joint clipboard before writing the final details in the post folder- this again ensured our communication between each other was clear during busy periods so that we knew what the last person had already logged.
• Speaking to people like Tom and Lewis about how they had come to work for the Sharp Project and their most memorable experiences to date. Lewis for example, described the time he was working on his own work in the Sharp Campus when a business had glance over at his work and offered him work to create their businesses info-graphs. I found it inspiring to see the work he had created then to the work he now currently produces, and how much he had learnt from working with this client of Sharps in such a short space of time. I found it inspiring to see that new opportunities can arise at anytime within Sharp Futures and that clients are always interested in knowing more about you and supporting your talents.
A day in the life of a SharpFutures intern through the use of Flash- used for the first time with the help of Lewis Marsh.